Review Khách Sạn Thi Thảo Gardenia Hotel In Da Lat, Thi Thao Gardenia Hotel In Da Lat, Vietnam

Explore the area

Popular LocationDa Lat Market3 min walkPopular LocationCathedral of Da Lat12 min walkPopular LocationCrazy House20 min walkAirportDa Lat (DLI-Lien Khuong)39 min drive
Located in Da Lat, Thi Thao Gardenia Hotel is in the city center. Linh Son Pagoda and Lam Ty Ni Pagoda are local landmarks, and the area's natural beauty can be seen at Xuan Huong Lake and Dalat Flower Gardens. Crazy House and Mong Mo Hill are also worth visiting.
This hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk, and tour/ticket assistance.
Thi Thao Gardenia Hotel offers 73 accommodations with minibars and complimentary bottled water. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. This Da Lat hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
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Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
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Travel to Dalat by bus from HCM, reached 4am. Knowing that, I booked 2 rooms starting from previous date, so that we can have a resting place once reached. Upon arrival, there's only one staff around and he's sleeping on the benches. And he's first response after receiving my booking printout, "You can't check-in now!!" Why can't I check-in if I've booked starting the date before???Next, we went to our rooms, first room wasn't done up. Mattresses were out of bed frame, whole room was messy. Second room, no power. Both are at level 4.Rooms are without "Room Make Up" sign board, cleaner will clean your room when "Do Not Disturb" sign wasn't hang on the door. OMG!!! This hotel staffs are not up to standard and dishonest. After a long day tour, back to the room, the room was very neat but money in a jacket were gone.I went straight to front counter, looking for hotel manager, I was told manager wasn't in hotel, the staff is the only one around. What a hotel without any management staff around at anytime. After reporting all incidents, the staff just apologise and will report them to manager. Even demanded to see manager the next day, it never happen.I, hereby, DISCOURAGE everyone to stay in such horrible hotel. I do believe there are better one around.